Privacy Policy

Last Updated: September 29, 2026

At ARUNA JEWEL CO (accessible via arunajewelco.in), your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data.

1. Information We Collect

Personal Data: When you buy a product, create an account, or contact us, we collect details like your name, billing/shipping address, email address, phone number, and state/country.
Payment Details: All online payments are handled securely by authorized third-party gateways. We do not store or see your raw credit card numbers, UPI PINs, or net banking passwords.
Device Info: We automatically collect data when you browse our store, including your IP address, browser type, and your interaction with our pages via cookies.

2. How We Use Your Information

We use your information to:

Process and ship your jewelry orders directly to your doorstep.
Send updates about your order tracking status.
Communicate via emails or newsletters if you subscribe to our mailing list.
Prevent fraud and secure our online store backend.

3. Sharing Your Data

We do not sell your personal data. We only share data with essential third parties required to run our business, such as:

E-commerce Platform: Our store runs on Shopify, which processes data according to safe enterprise standards.
Courier Services: Your delivery address and phone number are shared with third-party logistics firms to manage shipping.

4. Data Retention and Security

We take reasonable technical and administrative precautions to prevent the loss or misuse of your personal data. We keep your information only as long as necessary to complete your orders, fulfill legal obligations, or manage your active store account.

5. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at arunasjewels@gmail.com.

Shipping & Delivery Policy

Last Updated: September 29, 2026

Thank you for choosing ARUNA JEWEL CO. We take pride in delivering our premium ethnic jewelry safely to you, wherever you are in the world.

1. Processing Times

All items in your order are carefully verified and packed at our facility.
Orders are generally handed over to our courier partners within 2 to 4 business days after payment confirmation. We do not ship orders on Sundays or national public holidays.

2. Domestic Shipping (Within India)

We offer delivery across India using trusted domestic express couriers.
Domestic Shipping Rates: We charge a flat rate of Rs. 100 for all domestic shipments within India.
Most domestic shipments arrive within 4 to 7 business days after dispatch, depending on your city or regional location.

3. International Shipping

We offer worldwide shipping to reach our global community.
International Shipping Rates: Shipping fees for buyers outside of India are not fixed. Rates will be calculated on a case-by-case basis depending on the package weight, dimensions, and the destination country.
International transit typically takes 10 to 20 business days, depending heavily on your location and regional customs processing times.
Customs Duties & Taxes: Any import duties, local taxes, or customs clearance charges collected at the destination country are the sole responsibility of the customer.

4. General Shipping Terms

Prepaid Only: We operate on a fully prepaid model and do not offer Cash on Delivery (COD). Orders will not be dispatched until payment is verified online.
Tracking: Once your package leaves our facility, you will receive an automated tracking link sent to your registered email or phone number.
Delivery Delays: While we strive to meet timelines, ARUNA JEWEL CO is not responsible for unexpected delays caused by transit weather, courier strikes, or customs holds.

5. Contact Us

For any inquiries regarding your shipment, tracking status, or international rate calculation, please reach out to us at arunasjewels@gmail.com